Careers
Join Team TMC for the ride of a lifetime.
Current open positions:
There are a lot of places where you can get a job. (Okay, well at least before the recession.) But, what are you really looking for? To be part of an amazing team of dynamic professionals, many recruited from all over the country? To work on campaigns that run from Alaska to Miami? What about having your opinions heard, no matter where you are in the organization?
The Marketing Center is no ordinary agency, and we're looking for extraordinary team members.
Founded 20 years ago in New Orleans (one of the coolest cities in America!), we had the idea to adopt an industry niche approach. By focusing, we developed a national reputation for our expertise. It's a strategy that has made us one of the fastest growing agencies in the area. Even during the recent recession, we had one of our best years ever, so we have kept expanding and hiring.
We believe in formal planning. We are passionate about quality work. We are focused on culture. We invest in our people with our investments in superior salaries, benefits and training.
And, the journey has just begun. If you're one of the best at what you do, we're interested. We have new work and new niches on track. To get on board, send your cover letter and resume to careers@themarke tingcenter.com
VICE PRESIDENT OF CLIENT SERVICES (VPCS)
The Marketing Center is seeking a Vice President of Client Services (VPCS) to manage the core marketing functions of the agency.
The VPCS will play a significant role in both defining and implementing our new growth and diversification strategy, which we are currently starting to design and hope to implement over the next two to three years.
The VPCS provides the necessary leadership to ensure the client services side of the agency has the proper operational controls, staffing and strategy in place to support the current business including our goals for growth.
He/she will ensure the highest standards of excellence in all operations, allowing us to benefit from increasing levels of employee and customer satisfaction and loyalty.
The VPCS collaborates closely with the owners on agency matters including, but not limited to: strategic business planning, new business development, account/client management, media, digital, production/traffic, PR and branding.
KEY RESPONSIBILITIES include (but are not limited to):
- Drives or participates in strategic planning sessions with owners and key employees to develop and implement short- and long-term plans leading to sustainable growth into new markets and niches and achievement of Strategic Objective.
- Fosters a cooperative, accountable and success-oriented culture, with the goal of maximizing employee morale and productivity.
- Exercises responsible authority toward personnel with respect to feedback, compensation, coaching, appreciation and all related terms and conditions of employment.
- Communicates often and facilitates regular meetings to enhance clarity and support openness.
- Develops internal and external communications and reports with impeccable quality and presentation.
- Keeps owners and appropriate employees promptly informed of all problems or unusual matters of significance, taking corrective action or reviewing alternatives as necessary.
- Provides leadership on quality improvement to facilitate improved problem resolution and to improve products and services overall. Continues the company’s focus on developing and empowering employees at all levels to do the same.
- Advocates for our clients; ensures highest quality service is achieved at all client touch points to maintain trust and loyalty.
- Leads business development through guiding the progression and execution of improved plans for sales and marketing. Supports and guides employees up to and including the President on improved sales techniques.
- Responsible for vendors and business partners in the realm of client services, handling contract negotiations and ongoing maintenance/oversight to ensure the best interests of the company are being met.
- Enacts contingency plans as needed; escalates and directs activities during systems problems, disasters, etc.; identifies potential problems, troubleshoots and facilitates post-mortem analysis of problems providing input for future process improvements.
- Performs other duties and responsibilities as required or requested.
SKILLS, COMPETENCIES AND EXPERIENCE REQUIRED:
- Demonstrated success as a manager and leader of high-performing teams.
- Extensive background in advertising and marketing including experience in positions comparable to VPCS.
- Experience in new business development and sales.
- Persuasive and engaging oral and written communicator.
- Reflective and analytical; appreciative of feedback and dedicated to improvement and self-development.
- Exceptional planner with meticulous attention to detail and ability to prioritize.
- A positive, independently motivated and team-focused attitude with passion for continuous improvement.
- Unconditional integrity.
- Bachelor’s degree in a related field; advanced degree preferred.
If interested and qualified, please send resume with cover letter and salary goals to careers@themarketingcenter.com
The Marketing Center is an Equal Opportunity Employer.
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